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Need caption for photo of sleeping newborn baby OUtpatient Screening: Before 1 Month

Improvement Strategies

NCIH

Standardize communications (written and verbal) with parents about hearing screening results

Provide clear communication about next steps using the EHDI Care Map

Identify two points of contact for families of infants who did not pass such as a relative or friend

Schedule the follow-up appointment during the visit

Record the results accurately in the state EHDI data system (WE-TRAC)

Resources: Best Practices Guidelines

Outpatient Screening

"The biggest struggle we had was the way we were delivered the news from the outpatient screening. It was just so matter-of-fact. Without any comfort, warning or preparation."

Rob Gretzlock, father