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Improvement Strategies


Review Newborn Screening Hearing results at first well-baby visit

Refer well babies failing inpatient screen for outpatient screen

Confirm that follow-up appointments have been scheduled

Complete the AZ EHDI Patient Checklist (english)  or AZ EHDI Patient Checklist (spanish)  for families that need diagnostic screening for possible hearing loss

Ensure followup appointments are completed and results received

Show families the Parent Roadmap for families with a child identified with a hearing loss

Streamline authorizations to eliminate delays to specialty providers such as ENT and Otology

 Offer and Refer to Arizona Early Intervention Program (AzEIP) and Arizona Hands and Voices

Resources: Tools for Improvement

Strengthen Care Coordination

AZ EHDI Patient Checklist (english)  or AZ EHDI Patient Checklist (spanish)

Enhancing Collaboration Between Primary and Subspecialty Care Providers for Children and Youth with Special Health Care Needs

Hearing Screening: Coding Fact Sheet (National Center of Medical Home Initiatives)

Hearing Screening: Denial Management and Negotiation (National Center of Medical Home Initiatives)

Engage Families as Partners

Family and Physician Next Steps:(Can my baby hear? Your baby's first hearing test)

Developmental Milestones Handout for Parents

Frequently Asked Questions from Parents

Newborn Hearing Screening Training Curriculum Scripts

Scripts for Primary Care Providers: Communicating with Parents

Connect to Community Resources

Arizona Guide By Your Side

EAR Foundation of Arizona (if you need resources to pay for Hearing Evaluation or Hearing Aids)

Arizona State Schools for the Deaf and Blind (Early Childhood and Family)

Arizona Health Care Cost Containment System (AHCCCS) (Arizona medicaid agency that provides health care to individuals who meet elgibility requirements)

Children's Rehabilitative Services (CRS) (Provides medical treatment for children under 21 who qualify and have specific conditions)

 Training Opportunities

childhood hearing logo

Newborn Hearing Screening Training Curriculum

A video series for competency-based training for new hearing screeners.

pediatrician with infant

"Although most pediatricians believe that they have primary responsibility for follow-up planning for children who do not pass their hearing screens, they frequently do not have the access they need to screening-test results or to the results of any subsequent diagnostic evaluations."

Improving Follow-up to Newborn Hearing Screening: A Learning-Collaborative Experience