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Need caption for photo of sleeping newborn baby Pediatric Audiology: Before 3 Months

Improvement Strategies


  • Prioritize newborn diagnostic exams; create expedited slots and schedule two appointments at a time
  • Remind families of appointments one day in advance
  • Provide families with instructions for a successful evaluation
  • Verify the PCP/Medical Home
  • Identify two points of contact for families of infants who did not pass such as a relative or friend
  • Provide clear communication about next steps using the EHDI Care Map
  • Offer a referral to Guide By Your Side
  • Refer to early intervention (Birth to 3) within 48 hours of diagnosis

Pediatric Audiology: Introduction

Best Practice Guidelines


Review sample policies, procedures and competency guidelines that align with JCIH Guidelines.

Tools for Improvement


Assure follow-up with a few key data-collection and communication tools.

Improvement in Action


See how the collaboratives used improvement tools to test steps of change within their organizations.

Closing the Follow-up Gap: Pediatric Audiology

Determining the Diagnosis

Click to learn... What happens in the diagnostic appointment?

Discussion Points

  • How does the care align with diagnostic guidelines and best practices?
  • How is the family engaged?
  • How is care coordinated and communicated?
  • How do you find resources appropriate to this family's needs?
  • What staff training is needed?
  • Which improvement strategies could the medical home have implemented that would have assisted the family in getting to follow-up?
  • What could you do to diminish the impact congenital fluid has on the identification of permanent hearing loss? 
  • What can the audiology practice do to assure a successful evaluation including a full diagnostic ABR?