Prioritize newborn diagnostic exams; create expedited slots and schedule two appointments at a time
Remind families of appointments one day in advance
Provide families with instructions for a successful evaluation
Verify the PCP/Medical Home
Identify two points of contact for families of infants who did not pass such as a relative or friend
Provide clear communication about next steps using the EHDI Care Map
Offer a referral to Guide By Your Side
Refer to early intervention (Birth to 3) within 48 hours of diagnosis
Resources: Tools for Improvement
American Academy of Audiology CEUs are available for this course (.8 CEUs). There is no charge.
Pediatric Audiology Conference:
Applications of Evoked Potentials
August 2 & 3, 2013
Pediatric Audiology Case Review- Audiology Online
"The audiologist that day was new to screening infants and didn't know what to do with the crushed mom seated in front of her. She appeared very uncomfortable and busied herself with paperwork scheduling Jordan to see an ENT. Jordan's diagnosis would have been much less painful had this audiologist been given the benefit of some counseling classes to augment her clinical skills."
Mother of a child with hearing loss